Service

Reduce Costs:

  • Monitor and evaluate driver behavior to reduce fuel consumption and manage vehicle wear-and-tear.
  • Avoid added kilometers through route optimization and fast response-times to service calls. Reduce fuel consumption through efficient distribution.
  • Manage fuel consumption and keep track of who is fueling up, on which vehicle and by how much.
  • Lower maintenance cost through scheduled alerts anticipated by date, time or mileage.

Increase Productivity:

  • Paperless environment with electronic signature and work orders – send invoice immediately.
  • Precise and error-free reporting – calculate employee work hours and equipment service cost per contract.
  • Route optimization for better distribution.
  • Resource dispatch module with live text-messaging (SMS) and order management.

Increase Supervision:

  • Optimize call dispatching – assign tasks in real-time to respond to service calls fast!
  • Reduce abusive engine idling time that is unnecessary to your operations.
  • Know when a vehicle has entered a zone, the duration of their stay and when they left.

Increase Customer Satisfaction:

  • Improve your response time to customer inquiries.
  • Build customer loyalty.

Features for your Industry

Call Management

Call Management

  • Call dispatching through real-time GARMIN integrated instant messaging.
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Work Order

Work Order

  • Create the allocation of work orders.
  • Optimize service calls through real-time progression of routes with allocation of employees.
  • Orders are received on the smart terminal and navigation is integrated through GARMIN terminals.
  • Electronic signature with immediate confirmation.
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Employee I.D.

Employee I.D.

  • Employee identification by electronic keys with associated reports.
  • Operates with iButton or RFID tag readers.
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